JackpotCity has been entertaining players since 1998, offering over 500 games and a Las Vegas-inspired design. I was surprised to find a personalised “For You” section, something you don’t see everywhere. Discover more in this JackpotCity casino review.
JackpotCity casino facts
| Feature | Details |
|---|---|
| Name | JackpotCity |
| Founded | 1998 |
| Licences | MGA, KGC, NJ-DGE, AGCC, PGCB |
| Owner | Baytree Interactive Ltd |
| Mobile App | iOS, APK |
| Languages | English, Spanish, French, Portuguese, German, Norwegian, Japanese, Greek, Russian, Korean, Thai, Italian, Turkish, Azerbaijani, Chinese, Arabic, etc. |
| Payment Methods | Visa, Mastercard, ecoPayz, Skrill, Neosurf, Neteller, paysafecard, MuchBetter, etc. |
| Min. Deposit | €10 |
| Min. Withdrawal | €10 |
| Devices | Android, iPhone, iPad, Mac / PC, Tablet |
| Customer Service | Live chat, email |
| Welcome Bonus | Yes |
| Bonus Code | No |
| VIP Program | Yes |
| Total Games | 400+ |
| Game Types | Slots (video slots, classic slots, progressive jackpots), table games (blackjack, roulette, baccarat, craps), live casino, video poker, etc. |
JackpotCity casino review overview
| Pros | Cons |
|---|---|
| Trusted brand operating since 1998 | Mostly Microgaming-powered games |
| Impressive Microgaming progressive jackpots | Withdrawals may take longer |
| Licensed by MGA and Kahnawake | High wagering on welcome offer |
JackpotCity Casino Review Process
Our JackpotCity review follows a 5-step process to check trust, bonuses, payments, games and support, so you know exactly what to expect before signing up.
- Licensing, Safety & Reputation
- Bonuses & Promotions
- Account Management & Payments
- Games Selection & Variety
- Customer Service & Experience
Casino Licensing and Safety Measures
JackpotCity has been around since 1998 and is owned by Baytree Interactive Ltd, which gives it a long-standing presence in the industry. The casino holds licences from respected authorities such as the MGA, KGC, NJ-DGE, AGCC and PGCB, so you know it’s operating under strict oversight. I’ve always felt comfortable playing here, especially knowing that SSL encryption and independent eCOGRA certification help keep your details and funds secure.
Complete list of Licences
- Malta Gaming Authority
- Kahnawake Gaming Commission
- New Jersey Division of Gaming Enforcement
- Alderney Gambling Control Commission
- Pennsylvania Gaming Control Board
JackpotCity casino bonuses
Next, you’ll find everything you need to know about the JackpotCity bonus for newcomers, plus a look at ongoing promotions for regular players.
JackpotCity welcome bonus
The JackpotCity welcome bonus may include deposit matches and free spins, usually spread over your first few deposits. Always check the terms, as wagering requirements and eligible games can differ. I’ve found it helpful to read the fine print before claiming any new player offer.
Terms & Conditions
Before you claim a welcome bonus, it’s smart to look over these common terms and conditions so you know exactly what you’re signing up for:
- The welcome bonus is available to new players only.
- Check if you need to select the bonus or use a bonus code to claim the bonus on registration. It can differ between casinos.
- There’s usually a timeframe in which the bonus must be claimed.
- There’s usually a minimum deposit required to activate the bonus, usually €10.
- New player bonuses are usually free spins (typically restricted to one slot or a selection of a few slots) and/or a deposit match bonuses.
- The bonus is either added to your account upon deposit or over a few days.
- Wagering/play-through requirements vary between 35x-40x.
- Not all games contribute equally to the wagering requirements, slots usually contribute 100%, while table games and live casino contribute less or not at all.
- Online casinos typically place a maximum bet allowed using bonus funds.
- Bonus funds usually expire within a few weeks or a month.
- The new player offer cannot be combined with other promotions or bonuses.
- You will need to verify your identity before withdrawing any winnings from the bonus.
- The JackpotCity bonus is subject to change. Check the casino’s website for the most up-to-date offer and its T&Cs.
Other JackpotCity bonuses & promotions
JackpotCity bonuses go beyond the usual, with daily spins on the Bonus Wheel, personalised Daily Deals, and a rewarding loyalty programme that climbs from Bronze to Privé status. You’ll also spot a Refer-A-Friend bonus, Daily Streak rewards and regular match offers. While a JackpotCity no deposit bonus isn’t always available, there’s usually something fresh to keep things interesting for both regulars and those just starting out.
JackpotCity game selection
The JackpotCity casino game selection features a broad mix of slots, table games and live dealer options to suit every style of play.
JackpotCity slots & branded games
JackpotCity slots are powered mainly by Games Global (formerly Microgaming), giving you access to over 400+ games. The collection includes everything from classic fruit machines to modern video slots packed with unique features. You’ll find player favourites like Thunderstruck II, Immortal Romance and Avalon, along with a handful of branded games such as Game of Thrones and Jurassic Park. While the range of licensed titles isn’t as broad as some sites, the overall quality and variety make it easy to find something that suits your mood, whether you prefer simple spins or more adventurous bonus rounds.
Top 3 slots to play
- Money Train 2: High volatility slot from Relax Gaming with a 96.40% RTP, offering a Money Cart Bonus Round, respins, and a massive 50,000x top payout for risk-takers.
- Punk Rocker: Nolimit City’s edgy slot features xWays, Molotov Wilds and riot-themed bonus rounds, with a €100 max bet and the chance to win up to 15,072x your stake.
- Dead or Alive 2: NetEnt’s wild west adventure boasts three free spins modes, sticky wilds and multipliers, with a 96.82% RTP and a staggering 111,111x maximum win.
JackpotCity jackpots
JackpotCity jackpots are all about big progressive prizes, with favourites like Mega Moolah, Major Millions and King Cashalot. These networked slots can reach eye-watering sums, one friend once saw Mega Moolah’s pot climb higher than any other site she’d played at.
Top 3 jackpot slots to play
- Major Millions: A classic low volatility slot by Apricot (Microgaming) with wilds, 3x multipliers, and scatters. The progressive jackpot can reach life-changing sums, though the RTP is on the lower side.
- Dream Drop (series): Relax Gaming’s high volatility jackpot series offers five progressive tiers, with features like Money Cart and free spins. RTP varies, and each game brings its own twist.
- Gladiator: Road to Rome: Playtech’s medium volatility slot features a network progressive jackpot, Gladiator Bonus pick-and-win round and free spins, all set in a cinematic ancient Rome adventure.
JackpotCity live casino – Live dealer tables open 24/7
JackpotCity live casino delivers an authentic experience with real dealers, HD streams and plenty of table choices. You’ll find classics like blackjack and roulette, plus lively game shows such as Crazy Time. The friendly hosts and interactive features make every session feel genuinely engaging.
Top 3 live casino games to join
- Mega Roulette: Pragmatic Play’s 2021 release blends classic live roulette with up to five random Mega Number multipliers, offering potential wins from 50x to 500x. RTP stands at 97.30%.
- Stock Market Live: Evolution’s 2024 innovation mimics a live trading floor, letting you experience the excitement of market swings. It boasts a standout 99% RTP and a unique gameplay twist.
- Lightning Dragon Tiger: This 2024 Evolution game adds electrifying multipliers to the straightforward Dragon Tiger card format, spicing up each round with extra win potential. RTP is 96.27%.
The very best game providers
You’ll find games from a huge mix of big names and boutique studios here. For example, there are slots and tables by NetEnt, Evolution, Pragmatic Play, Red Tiger, Big Time Gaming, IGT, iSoftBet, Ezugi, Amatic, Tom Horn and Games Global. This variety means you can try something new every session, whether you prefer classic favourites or want to explore unique, lesser-known releases.
Top 3 Game Providers
- Red Rake Gaming-Spanish studio offering feature-packed slots with vibrant graphics. Look out for Super 12 Stars and Million 7, plus the MillionWays™ mechanic for huge win potential.
- Novomatic-Austrian developer famous for classic slots like Book of Ra and Sizzling Hot. Their games feature straightforward play and expanding symbols during free spins.
- Relax Gaming-Malta-based provider known for high-volatility slots and the Dream Drop Jackpot. Favourites include Money Train 2 and Temple Tumble Megaways, with innovative bonus rounds.
Opening an Account at JackpotCity Casino
Getting started at JackpotCity casino is simple and only takes a few minutes from start to finish. Here’s exactly how you can open your account and get ready to play:
- Use the sign-up link at the top of this review to begin the process.
- Choose a unique username and a secure password, then enter your valid email address for account verification and communication.
- Fill in your personal details, including your full name, date of birth and gender.
- Select your preferred language and the currency you want to use for your transactions.
- Provide your country of residence, full address and a mobile phone number, keep an eye out for an SMS code if verification is needed in your area.
- If prompted, enter a bonus code or select the type of new player offer you’d like to claim during registration.
- Agree to the terms and conditions to complete your account setup.
- Be prepared to verify your identity by submitting identification documents when requested, as this is essential for security and compliance.
- Once your account is active, you can make your first deposit and start exploring the games.
JackpotCity mobile casino
JackpotCity mobile casino delivers smooth gameplay, fast loading times, and easy navigation, making it simple to play anywhere.
JackpotCity app – How to download
- Use the sign-up link at the top of this review to create your account, then head over to the official site to find the JackpotCity mobile app download page.
- Pick the version that matches your device, Android or iOS, so you get the right file for your phone or tablet.
- If you’re using Android, allow installations from unknown sources in your settings before downloading the APK file.
- Download the app and follow the on-screen prompts to install it on your device.
- Once installed, open the JackpotCity mobile app, log in with your details and you’re ready to explore all the games and features wherever you are.
Depositing and Withdrawing at JackpotCity
Depositing and withdrawing funds at JackpotCity casino is straightforward, with several secure options and clear processing times for each method.
- Multiple deposit options: Visa, Mastercard, Skrill, Neteller, Paysafecard, and bank transfers
- Deposits are usually processed instantly
- JackpotCity withdrawal requests have a minimum 24-hour pending period
- E-wallet withdrawals typically completed within 24-48 hours
- Card withdrawals may take 3-5 business days
- Bank transfer withdrawals can take up to 7 business days
- Identity verification required before the first withdrawal
- Customer service is available to assist with any payment queries
Cryptocurrency
JackpotCity cryptocurrency payments are available, supporting Bitcoin, Ethereum, and Litecoin for fast, secure deposits and withdrawals, an alternative to traditional payment methods like cards and e-wallets.
JackpotCity customer support
JackpotCity customer support is available whenever you need assistance.
- 24/7 customer support via Live Help (live chat)
- Email support for less urgent questions
- Friendly, multilingual support team for international players
- Detailed Help Centre with extensive FAQs
- Easy access to support from any page on the site
- Secure, encrypted communication for all support interactions
Responsible Gaming
JackpotCity takes player well-being seriously by offering practical tools like deposit, loss, and wagering limits, plus reality checks to keep your play in perspective. If things ever feel overwhelming, you can use the self-exclusion feature to take a proper break. I’ve noticed the educational resources are clear and helpful, and friends have mentioned the age checks are thorough, which adds an extra layer of safety for everyone.
Awards and Recognitions
Here’s a quick look at JackpotCity’s notable industry awards:
- Gold Awards 2019
- Best Casino of the Year
Verdict on our JackpotCity review
In this JackpotCity review, you’ll find that JackpotCity casino stands out for its extensive game selection, user-friendly mobile app and secure licensing. The site features a straightforward sign-up process and supports quick, reliable transactions with a low minimum deposit. There’s a rewarding loyalty programme and regular promotions to keep things interesting. If you’re after a trusted site with plenty of variety, sign up at JackpotCity casino and see what’s on offer.
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FAQs
Is JackpotCity legitimate and safe to play at?
Yes, JackpotCity is fully licensed, regulated and eCOGRA-certified, ensuring safe, fair play and player protection.
Does JackpotCity actually pay out?
Yes, JackpotCity pays out winnings promptly, provided you meet all withdrawal requirements and use a supported payment method.
Can I play on my mobile phone?
Absolutely, JackpotCity works smoothly on any mobile browser and also offers a dedicated app for iOS and Android.
What is the minimum deposit at JackpotCity?
The minimum deposit is usually €10 or equivalent, making it accessible for players with different budgets.
Are the games at JackpotCity fair?
Yes, all games are eCOGRA-certified, so you can trust the outcomes are genuinely random and fair.
Is there a loyalty program?
Yes, you earn loyalty points from your first bet, which can be exchanged for bonus credits and exclusive rewards.